At Growmore Immigration, we deeply value your time and are committed to delivering exceptional service. Our appointment cancellation policy is thoughtfully crafted to balance the needs of our clients while ensuring our operations run smoothly.
Service Overview:
Our Service includes a comprehensive profile assessment with the following:
- Unlimited Consultation with Counsellor
- RMA Consultation X 1
- Consultation with Mr. Krunal Nayak X 1
- Full Document and Visa Eligibility Assessment
Urgent Consultation:
We offer urgent consultations with the following conditions:
- Urgent Consultation fee: $500
- Refunds will only be provided if the client is deemed ineligible for any Australian immigration-related process.
- If the client is eligible and chooses not to proceed with our services, no refund will be issued.
- Consultation Fees:
- Consultation with Mr. Krunal Nayak: $250
- Consultation with RMA: $150
Appointment Cancellation and Rescheduling Policy:
- Clients can reschedule their appointments up to two times without incurring additional fees, provided the requests are made more than 24 hours before the scheduled appointment.
- To cancel or reschedule an appointment, clients must notify us prior 24 hours via email at info@growmore.one
- Once a cancellation or rescheduling request has been received and processed, clients will receive a confirmation email.
- Rescheduling within 24 hours is not permitted, except under exceptional circumstances.
- Exceptions to the no-refund policy within 24 hours may be made for medical emergencies or other extenuating circumstances. These exceptions are at the sole discretion of Growmore Immigration, and the company’s decision is final.